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Privacy and Security Policy

Updated as of 7/12/07.

Windhover Information, Inc., a leading provider of healthcare business intelligence to the healthcare industry, owns TheRPMReport.com.

Below we outline the privacy and security practices of TheRPMReport.com for our visitors, customers, partners and advertisers. Due to the rapidly changing Internet technology, guidelines are subject to change. Any changes will be posted on this page.

TheRPMReport.com is not responsible for the content or the privacy policies of web sites to which the site may link.

In this Privacy and Security Policy, you will find the answers to the following questions:

What information does TheRPMReport.com gather and track about you?
What does TheRPMReport.com do with the information it gathers and tracks, and with whom do we share the information?
How is your information kept secure?
How can you contact us?

What information does TheRPMReport.com gather and track about you?

You can visit TheRPMReport.com online in the unrestricted areas of our site without providing any information about yourself. We do collect the information you choose to submit. We use the information you submit to provide the services you request and to inform you of other products or services offered by TheRPMReport.com and Windhover Information, Inc.

Free RPM e-Letter Registration:

You can receive free notices of updates to TheRPMReport.com by subscribing to the RPM e-Letter. In order to send you the RPM e-Letter we require your name and email address.

Purchases:

To enable the purchase of articles, subscriptions and other products and services offered on TheRPMReport.com, we collect billing information. This information will only be shared with the party that processes our purchase transactions.

Log In Access:

When you register with or purchase from TheRPMReport.com, we require that you create a user name and password that are retained to recognize your access privileges on the site.

Cookies:

TheRPMReport.com requires cookies to recognize you and your access privileges on the site, as well as to track site usage. A cookie is a file temporarily stored on your computer used to maintain a connection between you and the web site.

We use an advertising program to display ads on our site. In addition, advertisers may elect to use third-party advertising companies to serve ads onto our web site. In the course of serving these advertisements, a third party advertiser may place a unique "cookie" on your browser. We do not have access to these cookies or any information that they may contain and cannot restrict the placement of these cookies.

What does TheRPMReport.com do with the information it gathers and tracks, and with whom do we share the information?

Statistical Analysis and Banner Advertising:

TheRPMReport.com may perform statistical analyses of user behavior in order to measure interest in the various areas of our site and to inform advertisers as to how many visitors and customers have clicked their advertising banners. We will disclose information to third parties (advertisers) only in aggregate form. TheRPMReport.com may use information gathered about you for analysis purposes, including analysis to improve customer relationships. Personal information about you as an individual subscriber will not be provided to any third party with the following exception:

List Rental Policy:

We may share your name and, land and email address only with selected partners and companies for direct marketing offers of their products and services. You may request not to receive these offers by unchecking “Please send me promotions for selected partners and advertisers.” under Contact Preferences in My Account or contacting Customer Service at custserv@windhover.com or 203-838-4401, Ext 232.

Email:

We do not share email addresses with third parties except as outlined in our List Rental Policy above. If you provide your email during registration for the RPM e-Letter or purchases, TheRPMReport.com and Windhover Information, Inc. will periodically send you promotional emails about services offered by Windhover Information, Inc. If you do not wish to receive these promotions, you can unclick the option to receive promotional material from Windhover Information at the time of registration, change your Contact Preferences in My Account, or contact Customer Service at custserv@windhover.com or 203-838-4401, Ext 232.

If you registered for the RPM e-Letter, you will receive it weekly. You can opt out of the RPM e-Letter at any time by clicking the link in the RPM e-Letter or visiting My Account.

Additionally, the email address provided by you may be used by TheRPMReport.com to contact you regarding (1) account status (including confirmation of registration), (2) major changes to the Web site and/or to this Privacy Policy, and (3) participation in user surveys, asking for feedback on TheRPMReport.com and existing or prospective products and services. User surveys greatly help us to improve our Web site, and any information we obtain in such surveys will not be shared with third parties, except in aggregate form.

The Email Article feature is an easy way for TheRPMReport.com customers to send articles through email to colleagues. The email address that you supply to use this service will only be used to send the requested article.

We also use email links located in the Contact Us and My Account area of the site to allow you to contact us directly with any questions or comments you may have. We will use your email address to respond directly to these questions or comments.

Except as permitted by this policy, TheRPMReport.com does not send unsolicited email.

How is your information kept secure?

Personal information:

The information you provide when purchasing from TheRPMReport.com is protected by encryption, so it cannot be read as it is transmitted over the Internet. The encrypted data are transmitted using a secure connection.

Subscription access security:

You set up a secure password during the registration process. When you log on, you will be asked to enter your password to protect the security of your access to TheRPMReport.com. You can change your password at any time through My Account.

How can you contact us?

If you have any questions about our Privacy and Security Policy please Contact Us at custserv@windhover.com or Customer Service, Windhover Information Inc., 10 Hoyt Avenue, Norwalk, CT 06851.